Can I make changes to the order I just placed?
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- August 20, 2020
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Can I make changes to the order I just placed?
Sorry, babe. Once an order has been placed we are unable to make changes. We cannot combine orders, change color or size of items ordered, or add new items.
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Can I cancel my order?
Fleur du Mal accepts cancellation requests made within 1 hour of order placement within business hours, Monday-Friday 10AM-6PM EST. If you wish to cancel your order please send an email...
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Can I change my shipping address?
You may change your shipping address provided the order has not yet shipped and a shipping label has not yet been printed. Once a shipping label has been printed and the package...
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How do Gift Cards work?
Good things come in small packages. Please see our full gift card FAQ here. We offer both Physical and Digital gift card options. Please note, gift cards are not purchasable for...
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How can I reach Client Services if I have a que...
For any questions not answered on our FAQ page, please direct inquiries to our customer care team via email at [email protected], chat with us online, or you can call or...
