Sorry, babe. Once an order has been placed we are unable to make changes. We cannot combine orders, change color or size of items ordered, or add new items.

Fleur du Mal accepts cancellation requests made within 1 hour of order placement within business hours, Monday-Friday 10AM-6PM EST. If you wish to cancel your order please send an email to fleur@fleurdumal.com or call (646).791.3656 with your request. Please note, we are unable to guarantee a cancellation request made outside of business hours or on weekends.

Should you choose to cancel your order, you will be refunded the full purchase price inclusive of taxes and shipping.

You may change your shipping address provided the order has not yet shipped and a shipping label has not yet been printed. Once a shipping label has been printed and the package has left our fulfillment center, we are no longer able to change or reroute your shipping address. Please email us atfleur@fleurdumal.comto request an address change and we will do our best to accommodate your request.

Good things come in small packages. Please see our full gift card FAQ here.

We offer both Physical and Digital gift card options. Please note, gift cards are not purchasable for international customers at this time and are not accepted in our international check out. Gift card purchases are not eligible for any discounts. 

For any questions not answered on our FAQ page, please direct inquiries to our customer care team via email at fleur@fleurdumal.com, chat with us online, or you can call or text us at +1(646)791.3656. Please note our hours of operation are M-F between 10am and 6pm EST. If you are in touch outside of these hours you will hear back from us within 1-2 business days.

Domestic/US

We generally ship standard shipping domestic orders within 2-4 business days of order placement.  Expedited shipping orders placed before 12pm EST will ship out same business day.

International

International orders will ship within 3-5 business days of placement.

Once your order ships, you will receive an email from fleur@fleurdumal.com with your shipment confitmation and tracking details. Your delivery status can be checked any time at this link. 

Have a Fleur account? If yes, log into your account and select the order you are looking to track. From there, select “Track Shipment”. We always recommend tracking directly with our shipping partners to view the most up to date information on your delivery - FedEx for U.S./domestic shipments and DHL for international shipments.

If an item is missing from your order, please contact us ASAP within seven business days of your order's arrival at fleur@fleurdumal.comwith details.

We are sorry to hear that you received a faulty item! Please email our client services team at fleur@fleurdumal.com within seven business days of the order's arrival so that we may rectify the situation.

Fleur du Mal ships domestically within the US and to Canada via FedEx and internationally via DHL. 

Domestic/US

We offer complimentary FedEx ground shipping on all U.S. orders over $195. For orders under $195, ground shipping is $12.50.

We additionally offer three expedited shipping options for domestic orders:

• 2-day shipping for $25
• Overnight shipping for $35
• Saturday Delivery Overnight for $40

International

International shipping rates vary by destination country, Fleur du Mal offers complimentary express international shipping to specific destinations on orders over a certain value. To see shipping rates in your local currency, visit our website and select your country or review them below:

• Australia: Complimentary express shipping on orders over $350 AUD. Shipping cost on orders under $350 AUD is $15 AUD.
• Canada: Complimentary express shipping on orders over $125 CAD. Shipping cost on orders under $125 CAD is $15 CAD.
• Hong Kong: Complimentary express shipping on orders over 2000 HK$. Shipping cost on orders under 2000 HK$ is 200 HK$.
• Mexico: Complimentary express shipping on orders over $4800 MEX. Shipping cost on orders under $4800 MEX is $200 MEX.
• Norway: Complimentary express shipping on orders over $2350 kr. Shipping cost on orders under $2350 kr is $120 kr.
• Singapore: Complimentary express shipping on orders over $350 s. Shipping cost on orders under $350 s is $15 s.
• Switzerland: Complimentary express shipping on orders over $250 CHF. Shipping cost on orders under $250 CHF is $10 CHF.
• United Kingdom: Complimentary express shipping on orders over $70 GBP. Shipping cost on orders under $70 GPB is $10 GBP.
• Rest of Europe: Complimentary express shipping on orders over $200 EUR. Shipping cost on orders under $200 EUR is $10 EUR.
• Rest of World: Complimentary express shipping on orders over $250 USD. Shipping cost on orders under $250 USD is $10 USD.

Fleur du Mal ships domestically and to all countries with some exceptions.*

*At this time, we are unable to ship to North Korea.

Yes! Fleur du Mal ships to all countries with some exceptions.

We offer express DHL shipping to most international locations for a flat rate and complimentary DHL express shipping on orders over certain values which vary by country. To see flat rate and complimentary rates for express DHL shipping to our country, please visit our website and select your country.

Please note, in order to avoid local customs delays we cannot accept orders to Mexico over $1000USD, orders to Colombia over $2000USD or orders to China over $775USD

*At this time, we are unable to ship to North Korea.

Duties, taxes and other customs fees are treated differently dependent on what country you are shipping to. Orders to most countries are shipped without having extra duties and or taxes at checkout or delivery. For orders going to other countries, you will have the choice to prepay these fees at checkout or pay upon delivery. We recommend prepaying online at checkout if given the option for a speedier delivery. Please note, Fleur du Mal is not able to adjust the cost of local duties, taxes or VAT charges.To see specific pricing information pertaining to your country of origin, please visit our website and select your country and currency from the drop down menu in the top left menu bar.

Domestic/US

Domestic ground shipping times vary by destination, however most packages will arrive within 2-10 business days of ship date. Orders placed using Free Ground Shipping can take between 2-5 business days to ship. This time frame can be longer during holiday shopping periods. Orders placed over weekends will begin preparing for shipment the next business day, Monday. Expedited shipping orders placed after 12PM Noon EST will not ship until the next business day and will arrive within either 1 business day (Overnight Shipping) or 2 business days (2-Day Shipping). FedEx 2 Day Shipping orders shipped on a Thursday will not arrive until two business days later, Monday, in most cases. 

Fleur du Mal also offers Saturday delivery as an option on Thursday afternoons to Friday mornings. Orders placed with Saturday delivery will deliver on Saturdays.

International

International shipping times vary by destination however most will arrive within 2-7 business days of shipping. Fleur du Mal ships to Canada with FedEx and internationally with DHL Express which is the fastest available international shipping method.

Fleur du Mal does not ship to PO Boxes. If an order is placed to a PO Box, a customer service liaison will reach out to receive an alternative address. If we cannot confirm a new address within 5 business days, your order will be cancelled and fully refunded.

Can't wait? Neither can we. Standard Overnight shipping for U.S. orders is available for $35 at checkout. Orders placed by 12PM EST will ship the same day and arrive the next business day. We also offer Saturday Delivery as an option for $40 on Thursdays and Fridays to ensure orders will deliver on Saturday. We do not offer Overnight Shipping for International Orders.

We also offer 2-day shipping for domestic orders which is $25 at checkout. Orders placed by 12PM EST will ship the same day and arrive the 2 business days later. Orders placed after 12PM EST, or on weekends, will ship next business day. Please note FedEx does not guarantee delivery on weekends, so orders for 2-day shipping placed on Thursday mornings will arrive on Monday, not Saturday.

Domestic/U.S.

Enjoy free ground shipping on domestic orders $195+, non inclusive of taxes. $12.50 will be charged for domestic orders under $195.

International

Fleur du Mal offers complimentary DHL express international shipping to specific destinations on orders over a certain value. To see shipping rates in your local currency, visit our website and select your country or review them below:

• Australia: Complimentary express shipping on orders over $350 AUD. Shipping cost on orders under $350 AUD is $15 AUD.
• Canada: Complimentary express shipping on orders over $200 CAD. Shipping cost on orders under $200 CAD is $15 CAD.
• Hong Kong: Complimentary express shipping on orders over 2000 HK$. Shipping cost on orders under 2000 HK$ is 200 HK$.
• Mexico: Complimentary express shipping on orders over $4800 MEX. Shipping cost on orders under $4800 MEX is $200 MEX.
• Norway: Complimentary express shipping on orders over $2350 kr. Shipping cost on orders under $2350 kr is $120 kr.
• Singapore: Complimentary express shipping on orders over $350 s. Shipping cost on orders under $350 s is $15 s.
• Switzerland: Complimentary express shipping on orders over $250 CHF. Shipping cost on orders under $250 CHF is $10 CHF.
• United Kingdom: Complimentary express shipping on orders over $150 GBP. Shipping cost on orders under $150 GPB is $10 GBP.
• Rest of Europe: Complimentary express shipping on orders over $200 EUR. Shipping cost on orders under $200 EUR is $10 EUR.
• Rest of World: Complimentary express shipping on orders over $250 USD. Shipping cost on orders under $250 USD is $10 USD.

If you are shipping within the USA, sales tax will be charged on orders shipping to: Arizona, California, Colorado, Connecticut, Washington DC, Georgia, Illinois, Maryland, Massachusetts, Michigan, New Jersey, New York, North Carolina, Pennsylvania, Texas, Virginia and Washington. No other tax or import duty will be applied to orders shipped within the USA. Please note that all local taxes are the customer’s responsibility. Fleur du Mal is not responsible for reporting or paying additional local taxes to states, such as use tax.

If your cart value is $500 or over, your order will be shipped with a signature requirement. This ensures that your order is insured against theft and damage during delivery. Once your purchases have been delivered to the address provided at check out they are no longer covered by insurance. FedEx will make 1 attempt to deliver your order and will then hold at a location nearby for pick-up. If you require assistance with delivery or would like to request your order be shipped with no signature required, please contact us at fleur@fleurdumal.comprior to your order shipping.

Fleur du Mal is not responsible for misplaced or stolen packages once delivery has been made to the shipping address provided to us upon checkout or provided in other correspondence with our Client Services team. In order to apply shipping and delivery coverage to your purchase, we recommend adding Route Package Protection, which covers your full order value, at checkout.

In order to prevent lost and stolen packages, Fleur du Mal ships any domestic orders valued over $500 USD with a signature requirement for delivery. This is applied automatically at checkout. If you prefer to release the signature on your order valued over $500 USD and are comfortable assuming responsibility for the possible loss, or require assistance placing your order to ship to a secure address, please contact us fleur@fleurdumal.com at before your order has shipped. 

Purple Dot keeps your money safe and available for a full refund anytime before you preorder ships. This guarantees that your preorder will ship or your money back, keeping you in full control if you change your mind.

You can cancel at any time here before your preorder ships via our self-serve portal. You will receive an email confirming the refund and will see the money back in your account in 3-5 business days, depending on your bank. Please note, we are only able to issue refunds to the original payment method from the order. We are not able to refund to alternate payment methods.

Yes. Please email fleur@fleurdumal.com with your updated email address, and a customer service team member will get this updated for you. You will then receive an updated preorder confirmation email.

Yes - Login to your preorder self-serve portal here to update your shipping details. You will then receive an updated preorder confirmation email reflecting your address change. Please note, we are only able to ship preorder items within the US.

Yes! Any updates will trigger an automatic email in the event of a shipping date change. You can also check up on the estimated shipping date via the self-serve portal at anytime.

Purple Dot is a leading technology provider to help make preorder experiences operationally smooth, and trusted by our customers. They help ensure you are always up to date about your preorder and offer a self-serve portal for you to do things like change your shipping address or amend your preorder. Purple Dot also guarantees your pre-order will ship, or your money back: offering that extra assurance and trust that your money is always kept safe until we are ready to ship!

In addition, Purple Dot offers additional shipping flexibility for us to ship preorder items as they arrive to our warehouse - so you can always get your hands on your preorder as soon as possible!

Please note, we are only able to accept preorders from US customers at this time.

If you are a consumer residing in the European Union, you have the right to withdraw from your purchase contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you, or a third party indicated by you (other than the carrier), acquires physical possession of the goods. To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by an unequivocal statement (for example, by email). You may use the model withdrawal form below, but it is not mandatory.Please send withdrawal requests to: fleur@fleurdumal.comIf you withdraw from this contract, we will reimburse all payments received from you, including standard delivery costs, without undue delay and no later than 14 days from the day on which we are informed of your decision to withdraw from the contract. We may withhold reimbursement until we have received the goods back.You must send back the goods without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal from this contract to us. Submit Withdrawal Here EU Model Withdrawal Form can be accessed at this link and can be completed and returned to us only if you wish to withdraw from the contract.

Please visit our Returns Center here to start a return.

Full-priced merchandise can be returned for exchange, store credit or refund.

Sale items may be returned for exchange or store credit only.

Items marked 'FINAL SALE' are final sale and are non-returnable for refund, exchange or store credit. Returns made outside of our returns systems cannot be processed.

Web returns may not be made in either of our boutiques.

Fleur du Mal will accept returns on unworn merchandise with all original tags attached initiated within 30 days of your order shipping. Please note: items that have been tried on with direct skin contact and show any signs of wear or damage will not be accepted. Signs of wear can include, but are not limited to, unhygienic staining, lotion or deodorant marks, pet hair, missing tags, odor, or fragrance. We recommend always wearing your own underwear when first trying on your purchase.

Once your return is delivered, our team thoroughly inspects all items ensuring they are in new condition. This process can take up to 10 business days from the date your return is delivered back to us. If your return is accepted and you have not initiated an exchange, you will receive a notification of your refund or store credit via email.

Fleur du Mal reserves the right to refuse any return that is received worn, damaged, or does not comply with the aforementioned policies. In the instance that a return is received in unacceptable condition, your return will be canceled and the item will be shipped back to you via FedEx ground shipping.

Fleur du Mal charges a $10 return fee on all returns for refund. Domestic US Returns for store credit, exchange or ShopNow purchase are free.

DOMESTIC/U.S. RETURNS

A return shipping fee of $10 applies if items from an order are returned for a refund. Returns are free for returns for store credit, exchange, if or where ShopNow is utilized. For U.S. customers a prepaid FedEx label will be provided to ship pieces back. Please note, we cannot be held responsible for returns shipped back without the prepaid label we issue.

INTERNATIONAL RETURNS

Fleur du Mal offers International return shipping for a fee of $20 USD equivalent in your local currency. To organize an international return, please visit our Online Returns Portal here. Provide your Order # and your email address to begin your return. We are not able to facilitate size exchanges or returns for store credit for International customers at this time, returns are processed for refund to original payment method only.

Please note, we cannot be held responsible for returns shipped back without the prepaid label we issue.

BOUTIQUE RETURNS

Unworn merchandise in sellable condition with all tags attached will be considered for exchange, store credit or refund within 14 days of purchase.

All underwear, bodysuits, costumes & accessories are final sale.

NOTES

Panty Packs, Silk Masks, Toys, Stockings, Bristol 6 Nippies and House of Waris Teas are non-returnable and final sale.

Please reach out to client care at fleur@fleurdumal.com within 7 days of your delivery so that we may assist with a replacement or a refund. An image of the defect must be included in your email inquiry. Please note, after this time frame, Fleur du Mal cannot be held responsible for damaged items.

Fleur du Mal can only facilitate direct exchanges for U.S. orders at this time. To set up an exchange, visit Fleur du Mal's return center here. Enter your six digit order confirmation number and the shipping zip code associated with your order and hit “Start Return”. Please note, web orders may not be exchanged in our boutiques.

Next, select the items you would like to return. Once an item is selected, choose a reason for return, add any comments requested, and hit "Continue." On the next slide you will be able to choose either a size exchange or a return.

For a size exchange, choose "Exchange for a new size" and choose the size you'd like to receive, then hit "Exchange Item". For any items you'd like to return or exchange in addition, go through the same steps. 

If you would like to choose different pieces, after selecting your item to return hit "Return Item" and do not organize a size exchange. 

Once all items to be returned are entered, hit "Continue with Return" at the bottom of the portal screen. You'll be able to choose on the next screen either "Get $return value" or "Shop Now with $return value". If you would like to try alternate items, choose "Shop Now with $return value". This will bring you through to our site where you'll be able to build your cart and complete your new order, utilizing your return value towards new items. You'll also be issued a prepaid FedEx return label to ship your returns back.

For either a size exchange or ShopNow, at return completion you will be prompted to enter your credit card details, which will place a $1 hold on the card. If your return is not shipped back to us within 14 days, you will be charged the full value of the pending return value. Your exchange or new item order will be placed immediately and will ship within 1-3 business days as a regular order. You will receive a new order confirmation email with details on your new exchange order, and will receive a secondary email once your order ships.

For all types of exchanges, once you’ve hit “Complete Return” you will be provided a prepaid FedEx label that you may print and secure to your return package to return your items. If you have any questions about this process please reach out to us at fleur@fleurdumal.com.

We are not able to process web returns in-store at this time.

If you would like to check on the status of a return, please email our client services team at fleur@fleurdumal.com.

Domestic/US

For U.S. returns, visit Fleur du Mal's return center accessible here. You may also access this via the Returns button in the footer of our site on our homepage. Enter your order confirmation number (PO number) and the shipping zip code associated with your order. You will be able to choose the items in your order you would like to return. Once you have noted the items you are returning, hit "Complete Return" and you will be provided a prepaid FedEx label. You will be required to print and secure the FedEx label to your return package to return your original items. You will receive a confirmation email when the item(s) have been received at our warehouse and another email once your return has been settled. Please note, web returns may not be made in our boutiques. Fleur du Mal charges a flat return fee of $10 on all returns for refund only. 

Please ensure to ship your returns back using the label we provide. Fleur du Mal cannot be held responsible for packages shipped back to us not utilizing the return label we issue at return creation.

International

To organize an international return, please visit our returns portal here. Provide your order ID and your email address to begin your return. Fleur du Mal offers international return shipping for a fee the equivalent of of $20 USD in one's local currency.

Once you have created your return or exchange online, you will be provided a FedEx(U.S.) or DHL(International) label that you can download and print out. You will additionally receive your return label via email that you may print. *Please ensure to ship your returns back using the label we provide. Fleur du Mal cannot be held responsible for packages shipped back to us not utilizing the return label we issue at return creation.

Domestic/US

If you are waiting for a refund or a store credit, once our warehouse receives your return it may take up to 10 business days to process. You will receive an email notification once our warehouse has received the returned item(s) and your refund or store credit will be issued within 10 business days. You will receive an additional email confirmation when your refund or store credit has been issued.

If you have not received a notification regarding your settlement within this timeframe, please reach out to our client care team at fleur@fleurdumal.com.

International

Once your return has been received at our warehouse, it may take up to 10 business days to process. You will receive an email notification from our team when your return has been processed.

Returns are typically processed within 10 business days of being received back.

Once a return has settled, it typically takes 1-3 business days for a refund to process and post to your account, depending on how your bank processes the refund.

If you do not see the refund posted to your account within 3 business days, we recommend you contact your bank to inquire about the refund before reaching out to us directly.

Please note, we are only able to issue refunds to the original payment method from the order. We are not able to refund to alternate payment methods.

On all U.S. returns for refund, a return shipping fee of $10 will be deducted from your refund total at the time of return settlement. Cost of shipping on your original order is non-refundable. Marked down sale items are non-refundable, however we do accept them back for store credit with no return fee incurred. Final Sale items are not eligible for return, refund, or exchange of any kind. You may review our full return policy here. Please reach out to fleur@fleurdumal.com with any further questions.

Please note, we are only able to issue refunds to the original payment method used to purchase the order. We are not able to refund to alternate payment methods.

A $20 USD flat fee will be deducted from international return settlements to cover the cost of return shipping.

For full price items eligible for refund, you will receive an email notification when your return is received at our warehouse. You will receive another email within 14 business days notifying you that your return has been processed. If your return is eligible for a refund, once issued it may take up to 3 business days for the credit to appear on your statement. If more than 3 business days have passed since you received a refund confirmation email and you have not seen the refund credited to your account, please reach out to your bank to inquire before contacting us at fleur@fleurdumal.com for assistance. 

Please note, we are only able to issue refunds to the original payment method from the order. We are not able to refund to alternate payment methods.

Your current store credit balance is always available for viewing in your account profile, and may be applied towards future purchases by selecting “Apply Store Credit” at checkout.

You can expect to see the refund in your account 1-3 business days after receiving a confirmation email that your refund has been processed.

If you do not see the refund posted to your account within 3 business days, we recommend you contact your bank.

Please note, we are only able to issue refunds to the original payment method from the order. We are not able to refund to alternate payment methods.

Route is a premium service that offers protection for your Fleur du Mal order. When you add Route Green Package Protection at checkout, you can easily file claims for lost, stolen, or damaged packages in case your package is lost, stolen, or damaged during transit. If you need to file a claim, simply contact Route's team, and they will review it for approval within 24 - 48 hours. Depending on the situation, you may be eligible for a reorder or refund to ensure you have a hassle-free shopping experience.

If you encounter a delivery issue with your Route protected package please ensure to alert the Fleur du Mal or Route team within 30 days to utilize this coverage. Route does not offer coverage after 30 days of an order delivery date.

Each time you add Route Green Package Protection to your order, Route donates to support an agroforestry initiative that removes CO₂ from the air and promotes a flourishing ecosystem.

Note: If you choose to place your order without Route insurance, Fleur du Mal is not liable for any lost, stolen, or damaged items during shipping.

Route’s terms and conditions.

Route Green Package Protection costs just $1.95 for all orders under $100 and $4.95 for orders over $100 with a limit of orders valued up to $7,500. You can easily find it in your shopping cart during the checkout process under the Express Checkout option.

If you've added Route Green Package Protection to your order during checkout, you will receive a confirmation email from Route containing a link to initiate a claim. The process of filing a claim is fast and convenient through the Route Claims Portal. You can file claims for packages that are lost, stolen, or damaged. 

If you encounter a delivery issue with your Route protected package please ensure to alert the Fleur du Mal or Route team within 30 days to utilize this coverage. Route does not offer coverage after 30 days of an order delivery date.

Please ensure you have either the Fleur du Mal Order Number and/ or the Route Order ID ready when using the claim form.

To locate your Route Order ID, please open the email you received from Route and copy the Route Order ID from the email. You will need it when filing your claim. File a claim with Route.

Route will process your refund or place a reorder for you. 

Refunds: When processing a refund for an item, Route will cover the subtotal, shipping, and taxes. However, please note that the Route Package Protection cost will not be eligible for a refund.

Reorders: In the case of reorders, Route will reorder items based on their availability in stock. If certain items are unavailable, they will be refunded. Route will cover the expenses of reorders, including shipping, taxes, and Route Green Package Protection.

No, Route Green Package Protection is a non-refundable add-on and cannot be removed from an order once it has been placed, even if your order is returned.

We recommend beginning with our Bra Fit Calculator to determine your best Fleur size. When you first try on a bra, it should be fastened on the loosest hook and eye. This allows you to tighten the band over time as the fabric slowly loosens. When it fits perfectly, the band of your bra should be taught but not too tight and should be horizontal with the floor, your straps should not be so tight that they are pulling the back of your band upwards. Shoulder straps should also be taught but not digging in and should not slip off the shoulders. 

The center front of the bra should be flush with your chest in the middle. If you are seeing spillage either over the top of the cup or the underarm area, the next cup size up may be a better fit. If there is gapping in the cup, you may want to try a smaller cup size.

Bra fit differs between different fabrications and cuts. If the fit isn’t feeling perfect, we also recommend trying out your sister size. Please refer to our Sister Size chart in the question below for more information.

If you are still having trouble finding your size in Fleur du Mal, please reach out to our client care team at fleur@fleurdumal.com or schedule a fitting at one of our boutiques.

Please refer to our Bra Size Calculator to determine your bra size in Fleur du Mal or reach out to our client care team at fleur@fleurdumal.com for questions about specific garments.

Everyone has more than one size option that will work for them when it comes to buying bras. A Sister Size is an alternative to your typical bra size where the cup volume stays the same and the band size and cup letter change. You can sister size up or down from your usual size to ensure you are getting a bra that fits comfortably. To find your sister size, see question "How do I find my sister size?"

To use the chart below, first find your typical bra size in the table. If you aren’t sure what size you are please review our Bra Size Calculator. Your sister sizes will be the two options to the right and to the left of your size. For example, if you are typically a 34D, your sister sizes will be a 32DD, which will be smaller in the band, or a 36C, which will be larger in the band. Cup volume will stay the same on these two sizes, although the cup letter changes.

Sister Size Chart

Sister Size Down - If your typical bra size is fitting best and feeling the most supportive on the tightest band hook when you first try it on, you might want to consider trying your Sister Size down instead. Your Sister Size down will have the same cup volume as your typical bra size, however will be one band size smaller offering a tighter fit. For example, if you wear a 34C, your Sister Size down would be 32D.

Sister Size Up - If your bra is on the loosest hook and feels tight then you might want to consider your sister size up. This is one band size larger than your current band size. Again, the cup letter changes but the actual volume does not. For example, if you wear a 34C, your Sister Size up would be 36B.

Remember, all brands and styles of bra will fit slightly differently, so it's a good idea to try a few different sizes to find what works best for you. The most important thing is that you feel comfortable and supported!

For a perfect fit, you may also try the tips below:

1. Cup just right but band too big? Try your sister size down.
2. Cup just right but band too small? Try your sister size up.
3. Spilling over in the cup, but band feeling good? Stick with the same band and go up one cup size.
4. Cup gaping and band too big? You should try one cup size and one band size down, ie one full size down.

Designed and engineered to offer the perfect amount of comfort and support for sizes DD and above, our fuller cup collection supports and seduces. These special pieces have scaled components offering more support and a better fit. This range begins at sizes 36DD and is offered up to a 36G. Shop our Fuller Cup Collection here.

Fleur du Mal carries bras for sizes 30A to 40G. For our Fuller Cup (34DD-40G) selection please see here. We additionally carry non-underwire bralettes in sizes XS-L which work for sizes 32A-36D. 

If you prefer to keep the original finish of your Fleur du Mal pieces, we recommend dry cleaning. Please note, silk charmeuse will be slightly less shiny once submerged in water, which is why we recommend dry cleaning for the best care. Most importantly, keep your Fleur du Mal lingerie pieces away from hot water and heat as over time this harms the elastic fibers in these garments.

Most of our lingerie items such as bras, garters and panties can be hand washed in lukewarm water with an appropriate intimate-friendly wash. We do not recommend using Woolite as the ingredients can be harsh on silk. Please do NOT soak - We recommend submerging items gently in sudsy water, alone or with similar colors and agitating lightly for a few minutes before gently rinsing in cool water. To dry, lay flat on a drying rack and allow to air dry. We recommend NEVER using the dryer for Fleur du Mal items.

We recommend dry cleaning silk charmeuse to keep the shiny finish. Silk charmeuse can be hand washed, however the shiny finish will become duller. For silk georgette and crepe de chine pieces, we recommend hand washing with the a silk or delicate wash and then laying flat to dry before steaming. 

Nolita Boutique
372 Broome Street
New York, NY 10013
Phone: +1 (917) 237-0008
Hours: Monday-Saturday 11AM-7PM EST, Sunday 12PM-6PM EST

LA Boutique
519 North Almont Drive
West Hollywood, CA 90069
Phone: +1 (424) 303-7075
Hours: Monday-Saturday 11AM-7PM PST, Sunday 12PM-6PM PST

Williamsburg Boutique
324 Wythe Ave
Brooklyn, NY 11249
Phone: +1 (917) 456-5445
Hours: Monday-Saturday 11AM-7PM EST, Sunday 12PM-6PM EST

Upper East Side Boutique
901 Madison Ave
New York, NY 10021
Phone: +1 (917) 347-1444
Hours: Monday-Saturday 10AM-7PM EST, Sunday 12PM-6PM EST

Unworn merchandise in sellable condition with all tags attached will be considered for exchange, store credit or refund within 14 days of purchase.

All underwear, bodysuits, costumes & accessories are final sale.

Inspired by Charles Baudelaire’s 'Les Fleurs du Mal,' the name translates to 'Flowers of Evil,' representing the duality of beauty and darkness, strength and vulnerability.

Yes, Fleur du Mal is a luxury house defined by high-end materials like Leavers lace and heavy-weight silk, intricate custom hand-design, and artisanal craftsmanship.

Fleur du Mal was founded in 2012 by Jennifer Zuccarini, who was also a co-founder of Kiki de Montparnasse and a former design director at Victoria's Secret.

No. Fleur du Mal is based in New York City by Jennifer Zuccarini a Canadian designer but the brand name is French which is taken from Charles Baudelaire’s famous 1857 volume of poetry, Les Fleurs du mal ("The Flowers of Evil"). While the brand uses French fabrics like Leavers lace, its headquarters and creative heart are in the U.S.

Fleur du Mal is headquartered in New York City.

The brand was founded in 2012 by Jennifer Zuccarini, a Canadian designer who previously co-founded Kiki de Montparnasse and was a design director at Victoria's Secret.

The brand operates several stand-alone boutiques, with its flagship located at 372 Broome Street in Nolita, New York. They also have stores in Los Angeles (West Hollywood), Williamsburg (Brooklyn), and the Upper East Side (Madison Avenue).

Fleur du Mal blends provocative luxury with artisanal craftsmanship, utilizing exquisite silk and French lace to create empowering, subversive pieces designed to transition seamlessly from intimate wear to sophisticated public fashion.

It is a styling philosophy that encourages wearing intimate apparel, like silk slips, bodysuits, and bustiers, as visible, sophisticated components of an everyday wardrobe.

We aim to change the way women approach lingerie, not just as something to be seen in, but as a powerful tool for self-expression, confidence, and pleasure.

Unlike mass-market brands, we focus on small-batch production, custom-designed embroideries that aren't found anywhere else, and high-spec silk-stretch blends for fit.

You can stay connected with us for the latest collection launches, styling inspiration, and behind-the-scenes content on the following platforms:

Instagram: @fleurdumalnyc (Our primary hub for visual storytelling and community features).

TikTok: @fleurdumal (For "Boudoir-to-Street" styling videos and cheeky brand content).

Pinterest: Fleur du Mal (The best place to find mood boards and save your favorite "Love List" items).

Facebook: Fleur du Mal (For news, events, and collection updates).

LinkedIn: Fleur du Mal

Youtube: @fleurdumalnyc

While we do monitor our DMs, for the fastest assistance regarding orders, returns, or specific fit questions, we recommend contacting our Client Services team directly via:Email: fleur@fleurdumal.comLive Chat: Available on our website Monday–Friday, 10 AM – 6 PM EST.Text/WhatsApp: +1 (646) 791-3656

Yes, we frequently partner with world-class designers and iconic brands to create limited-edition capsule collections that push the boundaries of lingerie. Some of our most notable collaborations include:

Fleur du Mal x Galia Lahav: A romantic, high-fashion bridal lingerie collaboration with the legendary couture house.

Fleur du Mal x Playboy: An iconic partnership featuring vintage-inspired bunny motifs and provocative silhouettes.

Fleur du Mal x Isabella Boylston: A ballet-inspired collection designed in collaboration with the American Ballet Theatre principal dancer.

Special Editions: We also create custom "buzzed-about" pieces, such as our playoff-season collaboration inspired by the New York Knicks.

Fleur du Mal is a perennial favorite for celebrity stylists and A-listers looking for the perfect blend of provocation and chic. Notable icons who have been spotted in our collections include Rihanna, Taylor Swift, Gigi and Bella Hadid, Margot Robbie, Anya Taylor-Joy, Kylie Jenner, Jennifer Lopez, and Kendall Jenner.

Our pieces are also a staple for the new generation of style icons like Addison Rae, who has famously styled our corsetry and slip dresses for high-profile appearances. You can spot Fleur du Mal across the globe, from Taylor Swift wearing the Flared Corset Long Sleeve Dress on high-profile date nights to influencers showcasing our embroidery sets as festival-wear at Coachella and Lollapalooza. Whether it’s on the red carpet or captured in "street style" photography, our pieces are designed to be seen.

All embroideries and prints are created in-house by our New York City design team, ensuring every motif is exclusive to the brand.

A collection typically takes 6 to 12 months to develop, from initial sketches and custom lace weaving to fit-testing and final production.

Yes, many of our motifs, including the iconic Lily, are inspired by vintage botanical drawings and reimagined into wearable art.

While we do not offer fully bespoke services, our wide range of styles and adjustable components are designed to provide a near-custom fit for various body types.

Fleur du Mal is renowned for using high-quality, artisanal textiles that define its "Boudoir-to-Street" aesthetic. Their material choices prioritize a balance of luxury, structural integrity, and modern functionality.
The brand's core materials include:
Silk Charmeuse: A premium natural fiber used for its high-luster finish and durability in slips, robes, and pajamas.
Stretch Silk: A luxury blend of silk and a small percentage of spandex, used to provide the necessary ""give"" and precision fit for bras and panties.
French Leavers Lace: Authentic lace sourced from historic mills in Calais and Caudry, France, woven on traditional looms for unmatched detail and strength.
Bespoke Embroidery: Custom, in-house designed floral motifs (like the iconic Lily) embroidered onto fine Italian tulle.
Italian Tulle & Power Mesh: High-specification sheer fabrics used as a lightweight base for embroidery or to provide structural support in bodysuits and bras.
Le Stretch Micro: An ultra-soft, 4-way stretch microfiber used in the brand's essentials for a seamless, second-skin feel.
Leather: Premium soft leather used to add a subversive, structured edge to corsets, garter belts, and ready-to-wear pieces.
Organic Cotton: Breathable, certified cotton used in everyday basic collections for comfort and sustainability.
Hypoallergenic Hardware: Underwires, hooks, and adjusters made from lead-free and nickel-free metals to ensure skin safety and longevity.

Most of our seasonal collections are produced in limited quantities. Once a specific embroidery colorway sells out, it is rarely restocked.

We typically launch new seasonal collections and limited-edition 'drops' every month to keep the assortment fresh and inspiring.

Our 'Essentials' and core silk styles rarely go on sale, as they are considered seasonless investment pieces.

After co-founding Kiki de Montparnasse, Jennifer wanted to create a brand that felt more accessible, chic, and playful while maintaining the highest luxury standards.

Our creative and corporate headquarters are located in the heart of New York City, where our design and fit processes take place.

Fleur du Mal is a favorite of editors and has been featured in Vogue, Harper’s Bazaar, Elle, and on numerous celebrities and style icons.

For those with a smaller or shallower bust, we highly recommend our Triangle Bralettes and Demi Bras as part of our small cup bras collection:Triangle Bralettes: These offer a minimalist, chic aesthetic that celebrates your natural shape, using delicate silk and lace to provide light support.Demi Bras: Our demi-cup construction is designed with lower-cut necklines and shorter wire heights, making them the perfect choice for those who want a structured underwire fit without the "over-coverage" that can cause fabric to pucker at the top of the cup.The Lily Collection: Our iconic Lily Triangle Bra is a favorite for smaller busts, as the strategic placement of the floral embroidery provides artistic coverage and a beautiful, bespoke-feeling fit.

Our bodysuits are designed for a standard torso length. For taller individuals, we recommend styles with adjustable straps or higher-cut legs to ensure a comfortable fit.

The 'Le Stretch' and jersey collections offer the most flexibility. Our knit styles also provide significant forgiveness compared to our structured 100% silk items.

The Lily embroidery is intricate and firm to maintain its floral shape. While the mesh backing has slight give, the embroidery itself does not stretch, so please size carefully.

Our silk slips are cut on the bias to drape beautifully over curves. We recommend choosing your size based on your largest measurement (bust or hip) to ensure a fluid fit.

Sister sizing allows you to find an equivalent cup volume on a different band. For example, if a 32D is too tight, a 34C offers the same cup volume with a wider band.

Most users find our panties run true to size, but silk styles lack stretch. If you prefer a more relaxed fit in non-stretch silk, consider sizing up.

Fleur du Mal products are designed in NYC and crafted by expert manufacturers globally, including specialized factories in Asia and Europe that handle our intricate embroideries.

Yes, our premium silk items are made from high-quality mulberry silk, known for its luster, strength, and hypoallergenic properties.

Leavers Lace is woven on traditional looms for a more detailed, textured, and durable finish compared to mass-produced knitted lace.

Every embroidery pattern is custom-designed in-house by our design team, making them exclusive to Fleur du Mal.

We are committed to ethical production and small-batch manufacturing to reduce waste. We prioritize high-quality materials that are built to last longer than fast fashion.

Certain styles require synthetic blends (like elastane or high-quality poly) to provide the necessary stretch, durability, or specific structural effects that 100% silk cannot achieve.

We use lead-free, nickel-free gold-tone or tonal hardware designed to be hypoallergenic and durable for long-term wear.

While many of our items are made of silk (an animal byproduct), we offer a range of synthetic and lace styles that are vegan-friendly. Check the 'Composition' tab on product pages.

Authentic Fleur du Mal items are sold exclusively through our website, our flagship stores, and authorized premium retailers like Nordstrom, Net-a-Porter, and Saks.

Garter belts should be worn at the waist, with the straps hanging down to clip onto your stockings. For ease of use, many wear the garter belt under their panties.

Absolutely. Our bodysuits are designed with 'boudoir-to-street' versatility in mind and look stunning paired with high-waisted trousers or a blazer.

Our Lily embroidery in White or our heavy silk slips are perennial favorites for brides. We also offer a dedicated 'Bridal' curation on our site.

Our plunge styles and 'U' wire bras are designed specifically for low-cut necklines, providing lift without showing the bridge of the bra.

Pair a silk pajama top with tailored denim and heels, or wear the full set with a statement necklace for a luxurious, relaxed evening look.

It is the art of incorporating lingerie elements—like lace, silk, and corsetry—into everyday outfits to create a sophisticated, provocative look.

While most of our silk is heavy-weight and opaque, some light-colored silks or lace-heavy styles may be sheer. Check the 'Details' section for opacity notes.

The 'Lily' embroidery set is our most recognizable icon, celebrated for its unique floral cutouts and artistic placement on the body.

Yes, we currently operate four signature boutiques designed to provide an intimate, luxury shopping experience. You can visit us at the following locations:Nolita (Flagship): 372 Broome Street, New York, NY 10013Upper East Side: 901 Madison Avenue, New York, NY 10021Williamsburg: 324 Wythe Avenue, Brooklyn, NY 11249West Hollywood: 519 North Almont Drive, West Hollywood, CA 90048

Yes, Fleur du Mal gift cards are valid for use both on our website and in our physical flagship boutiques.

While we carry our core collections at all locations, specific seasonal 'drops' or limited RTW pieces may vary by store.

Absolutely. We love hosting bridal parties. Please call ahead so we can prepare a dedicated space and refreshments for your group.

Occasionally, we offer 'Store Exclusives' or limited-run samples that are only available for our in-person clients.

Yes, we love hosting our community! Contact your local boutique manager to discuss private shopping events or trunk shows.

Yes, our boutique staff are expert fitters who can help you find your perfect Fleur du Mal size across different styles.

Yes, we are pet-friendly! Well-behaved dogs are welcome to join you while you shop our latest collections.

Yes, physical gift cards are available for purchase at all our boutiques and can be used both in-store and online.

Yes, we offer premium gift boxes for purchase at checkout, including our signature Fleur du Mal box and a personalized note.