How do I return my item?

 Domestic/US

For U.S. returns, visit Fleur du Mal's return center accessible here. You may also access this via the Returns button in the footer of our site on our homepage. Enter your order confirmation number (PO number) and the shipping zip code associated with your order. You will be able to choose the items in your order you would like to return. Once you have noted the items you are returning, hit "Complete Return" and you will be provided a FedEx label. You will be required to print and secure the FedEx label to your return package to return your original items. You will receive a confirmation email when the item(s) have been received at our warehouse and another email once your return has been settled. Please note, web returns may not be made in our boutiques. Fleur du Mal charges a flat return fee of $10 on all returns for refund only. 

 

Please ensure to ship your returns back using the label we provide. Fleur du Mal cannot be held responsible for packages shipped back to us not utilizing the return label we issue at return creation.

International

To organize an international return, please visit our returns portal here. Provide your order ID and your email address to begin your return. Fleur du Mal offers international return shipping for a fee the equivalent of of $20 USD in one's local currency.