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How long before my order is shipped?

How long before my order is shipped?

BLACK FRIDAY/CYBER MONDAY: Please note, processing times may be slightly longer during and after Black Friday weekend!  Domestic/US We generally ship standard shipping domestic orders within 2-4 business days of...

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How can I track my order?

How can I track my order?

Once your order ships, you will receive an email from [email protected] with your tracking information. You may use this to track your order. Have a Fleur account? If yes, log...

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An item is missing from my order, what should I do?

An item is missing from my order, what should I...

If an item is missing from your order, please contact us ASAP at [email protected] with details.

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I’ve received a faulty or incorrect item with my order.

I’ve received a faulty or incorrect item with m...

We are sorry to hear that you received a faulty item. Please email our client services team at [email protected] so that we may rectify the situation.

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