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An item is missing from my order, what should I do?
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- September 17, 2020
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How long before my order is shipped?
BLACK FRIDAY/CYBER MONDAY: Please note, processing times may be slightly longer during and after Black Friday weekend! Domestic/US We generally ship standard shipping domestic orders within 2-4 business days of...
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How can I track my order?
Once your order ships, you will receive an email from fleur@fleurdumal.com with your tracking information. You may use this to track your order. Have a Fleur account? If yes, log...
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An item is missing from my order, what should I...
If an item is missing from your order, please contact us ASAP at fleur@fleurdumal.com with details.
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I’ve received a faulty or incorrect item with m...
We are sorry to hear that you received a faulty item. Please email our client services team at fleur@fleurdumal.com so that we may rectify the situation.
