When will I receive the refund from my return?

For full price items eligible for refund, you will receive an email notification when your return is received at our warehouse. You will receive another email within 14 business days notifying you that your return has been processed. If your return is eligible for a refund, once issued it may take up to 3 business days for the credit to appear on your statement. If more than 3 business days have passed since you received a refund confirmation email and you have not seen the refund credited to your account, please reach out to your bank to inquire before contacting us at fleur@fleurdumal.com for assistance. 

Please note, we are only able to issue refunds to the original payment method from the order. We are not able to refund to alternate payment methods.