How do I file a claim for my lost, stolen, or damaged package?

Route Green Package Protection costs just $1.95 for all orders under $100 and $4.95 for orders over $100 with a limit of orders valued up to $7,500. You can easily...

If you've added Route Green Package Protection to your order during checkout, you will receive a confirmation email from Route containing a link to initiate a claim. The process of...

Route will process your refund or place a reorder for you.  Refunds: When processing a refund for an item, Route will cover the subtotal, shipping, and taxes. However, please note...

No, Route Green Package Protection is a non-refundable add-on and cannot be removed from an order once it has been placed, even if your order is returned.